❓ Help Centre
Answers to all your questions about ck144
Deposits, withdrawals, account verification, and cricket betting — detailed answers to everything, all in one place.
Any question can come up while using the ck144 platform — from making a deposit to withdrawals, account verification, or cricket betting. On this page we have organised the most frequently asked questions into four sections so you can find clear answers quickly. If you don't find the answer to your question here, our 24/7 support team is always ready to help.
Frequently Asked Questions
Deposit Questions
In most cases, deposits are credited to your ck144 account instantly. If it hasn't appeared after a few minutes, note the transaction reference number from your bKash, Nagad, or Rocket app and share it in the support chat. Network delays can sometimes cause a short wait. Contacting 24/7 live chat gets the issue resolved quickly.
ck144 currently accepts deposits through five methods: bKash, Nagad, Rocket, Upay and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank and BRAC Bank). Mobile wallet methods are the fastest and can be used at any time.
ck144 does not charge any additional fees on deposits. However, your mobile banking provider (such as bKash or Nagad) may apply a small transaction charge according to their own terms. Contact the relevant app's help centre for details on those fees.
The minimum deposit amount is ৳300 for all methods. Whether you use bKash, Nagad, Rocket, Upay, or bank transfer, every transaction must be at least ৳300. Deposits below this limit will not be accepted.
Yes. ck144 offers a 150% welcome bonus on your first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 gives you a ৳1,500 bonus and brings your total balance to ৳2,500. The wagering requirement is 20x — calculated on the bonus amount only, not including the deposit.
Withdrawal Questions
ck144 generally processes withdrawal requests within 30 minutes to 3 hours. During busy periods or while account verification is in progress, it may take a little longer. If more than 3 hours have passed, please contact live chat.
No. For security reasons, withdrawals are sent only to the mobile wallet or bank account registered in your own name. Transferring funds to a wallet in someone else's name is not possible. This is a mandatory rule to protect your account.
To withdraw bonus winnings, you must first meet the wagering requirement — meaning you need to place bets totalling 20x the bonus amount. For example, for a ৳1,500 bonus, you must place a total of ৳30,000 in bets before winnings from that bonus can be withdrawn. After that, the minimum withdrawable amount is ৳1,000.
The minimum amount for each withdrawal request is ৳1,000. Requests below this amount will not be processed. You can choose bKash, Nagad, Rocket, Upay, or bank transfer as your withdrawal method.
ck144 does not apply any charges of its own for withdrawals. However, your mobile wallet or bank may charge their own service fee. For bank transfers, the relevant bank's standard terms will apply.
Verification & Documents
To protect your finances and prevent fraud, ck144 ensures that the name on your ck144 account and the name on your bKash, Nagad, or bank account are exactly the same. This confirms that only the true owner of the account can make deposits and withdrawals.
If your verification is rejected, the support team will let you know the reason. This usually happens when the document photo is unclear or the names do not match. Take a clear photo in good lighting and resubmit. If the issue persists, write to [email protected] with full details and our team will help.
Yes, verification is mandatory. It protects your account from unauthorised access and ensures that withdrawals reach only the right person. Alongside SSL encryption and fair play policies, it is an important part of ck144's security framework.
Verification is typically requested when you make your first withdrawal or for large transactions. It may also be required if unusual activity is detected on your account or during sensitive actions such as changing your password.
You generally need to submit a clear photo of your National ID (NID) or passport, along with proof of your wallet or bank account registration. Make sure everything is clear and legible. If in doubt, speak to the support team first to confirm what is needed.
BPL & International Matches
Yes, live in-play betting is available at ck144. You can place bets in real time while a match is ongoing — for example, how many runs will be scored in the next over or when the next wicket will fall. This is one of the most exciting aspects of cricket betting.
Decimal odds are straightforward — multiply the odds figure by your stake to get your total return (including your stake). For example, betting ৳100 at odds of 2.50 returns a total of ৳250 if you win — meaning a net profit of ৳150. The higher the odds, the lower the probability of winning, but the larger the reward.
The most popular markets are: Match Winner, Toss Winner, first innings total runs, top batsman, top bowler, and over/under (more or fewer runs than a set number in a given over). Betting on these markets is especially popular during BPL, IPL, and T20 World Cup. For example, the Match Winner market sees the most activity in Bangladesh vs India matches.
An accumulator (or "acca") bet lets you place bets on multiple matches at once. You win the full payout only if every single bet wins. The odds for each selection are multiplied together, so there is potential for a large reward from a small stake. However, if any one bet loses, the entire accumulator is lost. This is a high-risk betting method.
ck144 offers betting markets on a variety of international tournaments alongside cricket, including FIFA, kabaddi, football, and ICC events. In addition to BPL, IPL, and the T20 World Cup, you can also bet on Test cricket and One Day International (ODI) matches.
Have more questions? We're here to help.
Our support team is available 24 hours a day, 7 days a week in both Bengali and English. Chat with us directly via live chat or send us an email — we respond without delay.
Get in touch with support
If you can't find the answer in the FAQ, speak to us directly through any of the options below. Our team can assist in both Bengali and English.
Live Chat
Talk to us in real time. Log in to the site and click the chat icon — available 24/7.
Email Support
Write to us by email for detailed questions. You can attach screenshots or documents.
Language Support
Support is available in both Bengali and English. Write or speak in whichever language you prefer.